McDonald’s has had issues with their broken ice cream machines.
The ice cream options at McDonald’s profits about 60% of a franchise’s revenue.
Owners of some franchises have voiced their concerns to McDonald’s and the business that makes the machines, Taylor Commercial Foodservice, LLC.
TCL says machines have to be cleaned effectively in order to work correctly.
Thus, McDonald’s began to purchase devices that could detect when a problem was about to occur.
Kytch is the company that made the devices. They advertised that by using their products, it would be much better than trying to read the hard error codes on the ice cream machines by TCL.
Now, McDonald’s is coming up with its own error detection device, and Kytch is suing TCL, claiming they attempted to copy their equipment.
Since July, the Federal Trade Commission has been looking into whether manufacturers stop companies from fixing issues themselves.
Nothing has been noted, yet.
